Refund policy
RETURN & REFUND POLICY
At Club Eritaj, we take pride in the quality of our products and the limited nature of our collections.
All sales are considered final. We do not accept returns or offer refunds for reasons such as change of mind, incorrect size selection, or personal preference.
To ensure the best fit, please review our sizing information carefully before placing your order.
DAMAGES & ISSUES
Please inspect your order upon arrival and contact us immediately if:
• You receive a damaged item
• You receive a defective item
• You receive the wrong item
Claims must be submitted within 7 days of delivery and include your order number along with clear photos of the issue.
NON-RETURNABLE ITEMS
The following items are not eligible for returns or refunds:
• Sale items
• Limited drops and limited-edition releases
• Gift cards
• Personalized or custom products
EXCHANGES
Exchanges may be approved on a case-by-case basis for unworn items with original tags attached and subject to product availability.
Customers are responsible for any exchange shipping costs unless the exchange is due to our error.
REFUNDS
Refunds are only issued for approved cases involving damaged, defective, or incorrect items.
If approved, refunds will be processed to the original payment method within 10 business days.
CONTACT
For questions regarding your order, please contact:
Thank you for supporting Club Eritaj.
Where Heritage Becomes Lifestyle.™